White Label Portal FAQ
Is the payment service provider (bank, credit card, Bitcoin) already included?
No, in the scope of an Active Sandbox these methods are in DEMO mode. But for the productive subscription you need to have your own contract with these service providers. We will get you in contact with them.
Which payment and redemption methods are available?
These can be configured to your requirements.
Can I adapt the code myself?
We hand the SDK to our certified and contracted software partners. The SDK is not publicly available for free, but you can join our Software Partner program if you wish; just get in touch with us.
White Label Marketplace FAQ
Is the WLM meant for administrators or end-users?
For both. Users have assigned roles that come with defined permissions and restrictions. However, the WLM is a full graphical implementation of all TEOS features and therefore not the right product for the non-tech-savvy end-user but is absolutely the perfect product for power users and, of course, administrators.
Does the WLM know my private key?
No. The WLM knows only your cryptographic public address. You will always control your private key yourself.
Can I try it for free?
There is unfortunately no free trial, but you can subscribe to our Active Sandbox to try out the full TEOS suite.
Can the WLM be extended with my own business processes?
Not programmatically. It can be configured to reflect your CI/CD and you can then adapt the rights, roles, and all governance rules, as well as impose restrictions for asset creation and search. If you need custom processes you can easily implement them with the end-user tools, the WLA and WLP. They are easy to adapt and have been made specifically with this purpose in mind.
TX.Mobile FAQ
Can you restore a private key if I lost it?
No, CoreLedger has no control over your keys and has no access to them. The App offers a convenient way to back up your private key, but if you lose the backup or don't keep it safe and secure then you lose your private key forever.
Why can't I just use Ledger Nano instead?
You can, it's just less convenient and requires a Ledger Nano Bridge running on your computer.
Can I store my assets on TX.Mobile?
You can send assets to addresses, but TX.Mobile does not show you any balances. It is exclusively built to support generic transaction signing. If you need a wallet, you can use the White Label App or one from our customers or partners.